Tuesday, November 2, 2010

10 Tips to Develop a Content and Social Media Marketing Strategy

Part 2 of a 3-Part Guest Series by Susan Gunelius. Read Part 1, Part 2 and Part 3.

Content and social media marketing are hotter than ever, and you might be tempted to dive in and catch some of the so-called lightening in a bottle that you've heard about. While it's true that every day you wait to get started with content and social media marketing is a missed opportunity, you should take some time before you invest too much time and energy to do some research and create a strategy that will actually help you meet your goals.

With that in mind, take a step back and read through the following tips to develop a content and social media marketing strategy to ensure you set yourself up for success from the start:
  1. Find out what your competitors are doing online. Look for gaps and opportunities.
  2. Learn where your customers spend time online. Listen to their online conversations and join them to start building relationships with them.
  3. Define the demographic and behavioral makeup of your best audience. This is your target audience.
  4. Define your primary social media and content marketing messages and the added value you will bring to the online conversation.
  5. Determine your 1-year objectives for your content and social media marketing efforts.
  6. Define your brand promise and your brandís position relative to your competitors in the marketplace so you can differentiate yourself in consumersí minds.
  7. Develop an honest assessment of the money and time you can invest into content and social media marketing over the next 12-months to determine what you can realistically afford in terms of outside help.
  8. Find the online influencers who have the ears of your target audience and get on their radar screens by commenting on their blogs, tweeting them, and reaching out to them via social networking and/or email.
  9. Create a great core branded destination to which all of your content and social media marketing efforts will lead back to. This is where youíll deepen relationships through interaction and providing amazing, shareworthy content that your audience will want to talk about and share with their own audiences thereby extending your exposure across the Web.
  10. Surround consumers with branded online destinations, so they can self-select how they want to interact with your brand. You can't be everywhere, but itís important to provide alternative ways for people to engage with you (not everyone likes to read blogs or use Twitter). Give your audience more options without spreading yourself too thin. Quality of content and relationships trumps quantity when it comes to building long-term, sustainable, organic growth for both your online presence and your business.

You can read more about creating a content and social media marketing strategy in Susan Gunelius' new book, 30-Minute Social Media Marketing, which is now available in book stores and online. ADMAVEN readers can follow the link to get a free bonus chapter, which is available for download from McGraw-Hill.

Susan Gunelius spent over a decade directing marketing programs for some of the biggest companies in the world, and today, she is President and CEO of KeySplash Creative, Inc., a marketing communications company. You can follow Susan on the social Web on Twitter (@susangunelius), Facebook, or LinkedIn.

Nick Kinports (follow him on Twitter @ADMAVEN) has worked in the interactive technology world for over 15 years, and helps agencies and brands find and connect to digital audiences for profitable outcomes. Want to talk to him about how a complete digital communications program can help your agency or brand grow? Email him at nick@lonelybrand.com
blog comments powered by Disqus